{"id":3,"date":"2024-11-12T18:43:37","date_gmt":"2024-11-12T18:43:37","guid":{"rendered":"https:\/\/staging.otacos.ca\/?page_id=3"},"modified":"2026-05-14T12:54:21","modified_gmt":"2026-05-14T12:54:21","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/staging.otacos.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-image:url(&#039;https:\/\/staging.otacos.ca\/wp-content\/uploads\/2024\/11\/PAPER4.svg&#039;);--awb-bg-position:center center;--awb-bg-size:contain;--awb-width-large:100%;--awb-margin-top-large:40px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"https:\/\/staging.otacos.ca\/wp-content\/uploads\/2024\/11\/PAPER4.svg\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:40px;--awb-margin-right:20px;--awb-margin-bottom:50px;--awb-margin-left:20px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Privacy Policy<\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-bg-image:url(&#039;https:\/\/staging.otacos.ca\/wp-content\/uploads\/2024\/11\/PAPER4.svg&#039;);--awb-bg-position:center center;--awb-bg-size:contain;--awb-width-large:100%;--awb-margin-top-large:40px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"https:\/\/staging.otacos.ca\/wp-content\/uploads\/2024\/11\/PAPER4.svg\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:40px;--awb-margin-bottom:50px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:40px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;font-size:1em;\">Privacy Policy<\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><span style=\"color: #000000;\">This privacy notice was last updated on: November 11, 2025.<\/span><\/p>\n<h2 id=\"toc_PRIVACY_POLICY\" class=\"fusion-responsive-typography-calculated\" data-fusion-font=\"true\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">PRIVACY POLICY<\/span><\/h2>\n<p><span style=\"color: #000000;\">Foodtastic Inc. and its affiliates (\u201cFoodtastic\u201d, \u201cwe\u201d, \u201cus\u201d) value your privacy and aim to make it clear how we handle your personal information\u2014what we collect, how we use it, who we share it with, and how we ensure its security.<\/span><\/p>\n<p><span style=\"color: #000000;\">By providing us with your personal information when interacting with our websites or mobile applications after being informed of this privacy notice, you consent to our use and disclosure of that information in the manner described in this policy.<\/span><\/p>\n<p><span style=\"color: #000000;\">In this policy, we&#8217;ll address:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Scope<\/span><\/li>\n<li><span style=\"color: #000000;\">What Personal Information We Collect and How We Use It<\/span><\/li>\n<li><span style=\"color: #000000;\">How do We Collect Personal Information<\/span><\/li>\n<li><span style=\"color: #000000;\">Specific Personal Information Uses<\/span><\/li>\n<li><span style=\"color: #000000;\">How and to Whom We Share Your Information<\/span><\/li>\n<li><span style=\"color: #000000;\">Where We Process Your Information<\/span><\/li>\n<li><span style=\"color: #000000;\">Information retention<\/span><\/li>\n<li><span style=\"color: #000000;\">How We Protect Your Information<\/span><\/li>\n<li><span style=\"color: #000000;\">Your Rights<\/span><\/li>\n<li><span style=\"color: #000000;\">Process for Filing a Privacy Complaint<\/span><\/li>\n<li><span style=\"color: #000000;\">Cookies<\/span><\/li>\n<li><span style=\"color: #000000;\">How to Contact Us<\/span><\/li>\n<li><span style=\"color: #000000;\">Changes to This Privacy Policy<\/span><\/li>\n<\/ul>\n<h2 id=\"toc_Scope\" class=\"fusion-responsive-typography-calculated\" data-fusion-font=\"true\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">Scope<\/span><\/h2>\n<p><span style=\"color: #000000;\">This policy applies to our websites and mobile applications and to websites we operate, unless otherwise specified in a separate policy disclosed on a particular site or service.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Our Brands [include]: La Belle et La Boeuf, Big Rig, La Chambre, Rotisseries Au Coq, Rotisseries Benny, Joliette BBQ, Rotisseries Fusee, Souvlaki Bar, Gatto Matto, Milestones, Monza, Tommy Caf\u00e9, Chocolato, Bacaro, Carlos and Pepes, Copper Branch, Freshii, Quesada, L&#8217;Gros Luxe, Nickels, Pita Pit, PokPok, Prime Pubs, Second Cup, Shoeless Joe&#8217;s, La Slice.<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">When engaging in online food orders, loyalty programs, surveys, or job applications, you may be directed to third-party\u2019s sites. These websites or applications are not governed by this policy. It is your responsibility to acquaint yourself with the applicable policies.<b><\/b><\/span><\/p>\n<h2 id=\"toc_What_Personal_Information_We_Collect_and_How_We\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">What Personal Information We Collect and How We Use It<\/span><\/h2>\n<p><span style=\"background-color: rgba(0, 0, 0, 0); color: #000000;\">When you interact with our websites or mobile applications, the types of personal information that we may collect include:<\/span><\/p>\n<table border=\"1\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"text-align: left; background-color: #f2f2f2;\" width=\"294\"><span style=\"color: #000000;\"><strong>Which ones?<\/strong><\/span><\/td>\n<td style=\"text-align: left; background-color: #f2f2f2;\" width=\"336\"><span style=\"color: #000000;\"><strong>Why?<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #e06666; color: #ffffff; text-align: left;\" colspan=\"2\" width=\"630\"><span style=\"color: #000000;\"><strong>When browsing on our website or mobile application<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top; background-color: #f2f2f2;\" width=\"294\">\n<ul>\n<li>\n<div align=\"left\"><span style=\"color: #000000;\"><strong>Contact Information:<\/strong> Full name, email address, phone number and mailing address and postal code.<\/span><\/div>\n<\/li>\n<li><span style=\"color: #000000;\"><strong>Information related to your interactions: <\/strong>such as complaints, inquiries, and communication with us.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Details about services you\u2019ve received from us: <\/strong>Specifics about services you\u2019ve used.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Date of birth: <\/strong>Your birth date.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>IP address: <\/strong>The unique identifier for your device on the internet.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Browser type: <\/strong>The internet browser you use.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Operating system: <\/strong>The software powering your device.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Location data: <\/strong>Information about your geographical location.<\/span><\/li>\n<\/ul>\n<\/td>\n<td style=\"background-color: #f2f2f2;\" width=\"336\">\n<ul>\n<li><span style=\"color: #000000;\"><strong>Communication: <\/strong>Keeping you informed about relevant news and offers.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Notification of Service Changes: <\/strong>Keeping you informed about updates and alterations to our services.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"color: #000000;\"><strong>Conducting Polls, Surveys, and Contests: <\/strong>Gathering valuable insights and feedback from our users.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Gathering Feedback and Opinions: <\/strong>Listening to your thoughts on the services we provide.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Responding to Requests and Comments:\u00a0 <\/strong>Addressing your inquiries and feedback.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>To verify your age:<\/strong> For the loyalty program and to verify your age.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Account Security Verification: <\/strong>For account security and preventing unauthorized access.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Customization of Content and User Experience: <\/strong>Tailoring our services to provide a personalized and engaging experience.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Analytics: <\/strong>Analyzing data to enhance our services and user experience.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #e06666; color: #ffffff; text-align: left;\" colspan=\"2\" width=\"630\"><span style=\"color: #000000;\"><strong>When placing online orders<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top; background-color: #f2f2f2;\" width=\"294\">\n<ul>\n<li><span style=\"color: #000000;\"><strong>Account Credentials:\u00a0<\/strong> The username and password you choose for your account, and any other information requested in the registration form.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Shipping information:<\/strong> Shipping address, email and phone number.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Payment Information: <\/strong>\u00a0Credit and debit card information.<\/span><\/li>\n<\/ul>\n<\/td>\n<td style=\"background-color: #f2f2f2;\" width=\"336\">\n<ul>\n<li><span style=\"color: #000000;\"><strong>Account Set-Up and Administration:<\/strong> Managing your account and ensuring its smooth operation.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Identification:<\/strong> Recognizing you when you use our services for a seamless experience.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Communication: <\/strong>Communicating with you to suggest relevant products and services or to address any issue with your order.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Transaction Processing:<\/strong> Facilitating and securing your financial transactions.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Purchase of Gift cards:<\/strong> When<\/span><br \/><span style=\"color: #000000;\">you buy gift cards, we use your information to process the transaction and ensure a seamless gift-giving experience.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Placing Online Orders:<\/strong> Your information is used to fulfill your online food orders efficiently.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #e06666; color: #ffffff; text-align: left;\" colspan=\"2\" width=\"630\"><span style=\"color: #000000;\"><strong>Others<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #f2f2f2;\" colspan=\"2\" width=\"630\">\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\">Depending on the circumstances, personal information can also be used for the following purposes:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong>Legal Obligations<\/strong>: Complying with applicable laws and regulations.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Internal Audits:<\/strong> Ensuring the integrity and security of our systems and data.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Fulfillment of Obligations in Agreements:<\/strong> Meeting our commitments as outlined in user agreements.<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Internal Research and Development:<\/strong> Continuously improving our services and offerings.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #f2f2f2;\" colspan=\"2\" width=\"630\">\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\" width=\"64\"><span style=\"font-size: 45px; color: #000000;\">\u24d8<\/span><\/td>\n<td width=\"551\"><span style=\"color: #000000;\">The listed categories of personal information are not necessarily exhaustive. They are provided in order to help you better understand how weuse the personal information you provide to us.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"toc_How_Do_We_Collect_Personal_Information\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24; margin-top: 20px;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">How Do We Collect Personal Information<\/span><\/h2>\n<p><span style=\"color: #000000;\">Circumstances under which we collect this information include:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><b>Chat Functions: <\/b> when you engage in chat or messaging features on our platforms.<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>User Registration:<\/b> when you create an account with us to participate in our loyalty program.<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Subscribing to Newsletters:<\/b> when you sign up for our newsletters..<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Contests:<\/b> when you participate in contests or competitions.<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Surveys:<\/b> when your respond to our surveys.<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Job Applications:<\/b> when you apply for a job opportunity with us.<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Placing Orders: <\/b>when you make online food orders.<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Purchasing a Gift Card:<\/b> when you buy a gift card from us.<\/span><\/li>\n<\/ul>\n<h2 id=\"toc_Specific_Personal_Information_Uses\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">Specific Personal Information Uses<\/span><\/h2>\n<p><span style=\"color: #000000;\">Foodtastic collects and uses personal information for the following specific purposes, which are determined before collection:<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><b>Transaction Processing: <\/b>To place an order, as a registered user or guest, you must provide contact information (such as name and delivery address or shipping address) and financial information (such as credit card number and expiration date). This data is used for billing and to fulfill your order. If there are issues with the order, we may use this information to contact you.<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Loyalty Program Administration:<\/b> To manage membership, track points, and provide program benefits (when customers voluntarily enroll)<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Customer Service: <\/b>To respond to inquiries, resolve complaints, and provide support<\/span><\/li>\n<li><span style=\"color: #000000;\"><b>Legal Compliance: <\/b>To meet regulatory and legal obligations<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><span style=\"background-color: rgba(0, 0, 0, 0);\"><b>Marketing and Analytics<\/b><\/span> <span style=\"background-color: rgba(0, 0, 0, 0);\">(with separate explicit consent): Foodtastic may, with your express written consent, use your personal information for:<\/span><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Personalized marketing communications via email, SMS, or direct mail<\/span><\/li>\n<li><span style=\"color: #000000;\">Customer preference analysis to improve our products and services<\/span><\/li>\n<li><span style=\"color: #000000;\">Promotional offers tailored to your interests<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><span style=\"background-color: rgba(0, 0, 0, 0);\"><b>Third-Party Disclosure: <\/b><\/span>We may share limited transactional data (excluding personally identifying information) with our payment processor, Moneris, solely for payment processing and fraud prevention. Any additional data sharing with Moneris or other third parties for marketing or analytical purposes will only occur with your separate, express written consent obtained in advance.<\/span><\/p>\n<h2 id=\"toc_How_and_to_Whom_We_Share_Your_Information\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">How and to Whom We Share Your Information<\/span><\/h2>\n<p><span style=\"color: #000000;\">We may share your personal information with other organizations such as our affiliates, service providers, or governmental agencies for the sole purposes listed in the What Personal Information We Collect and How We Use It? <span style=\"background-color: rgba(0, 0, 0, 0);\">section.<\/span><\/span><\/p>\n<table border=\"1\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"text-align: left; background-color: #e06666; color: #ffffff;\" width=\"209\"><span style=\"color: #000000;\"><strong>Third party category<\/strong><\/span><\/td>\n<td style=\"text-align: left; background-color: #e06666; color: #ffffff;\" width=\"415\"><span style=\"color: #000000;\"><strong>What they do for us<\/strong><\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top; background-color: #f2f2f2; padding: 15px;\"><span style=\"color: #000000;\"><strong>Service providers <\/strong>(as well as their own service providers)<\/span><\/td>\n<td style=\"vertical-align: top; padding: 0 15px;\">\n<p><span style=\"color: #000000;\">To operate our websites and mobile applications, we engage providers who act on our behalf.<\/span><\/p>\n<p><span style=\"color: #000000;\">In particular, the following service providers may process your personal information on our behalf:<\/span><br \/><span style=\"color: #000000;\">Payment Processors:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Moneris : Provides secure payment processing for in-store and online purchases.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Application Development :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Tacit: Develops branded applications for specific restaurant brands like Second Cup and Pita Pit, enhancing your brand-specific experience.<\/span><\/li>\n<li><span style=\"color: #000000;\">Brand Mobile: Develops branded in-app games for loyalty rewards and contesting, enhancing your brand-specific experience.<\/span><\/li>\n<li><span style=\"color: #000000;\">Mobi: Develops branded applications for specific restaurant brands like Shoeless Joes, enhancing your brand-specific experience.<\/span><\/li>\n<li><span style=\"color: #000000;\">GiveX(SHIFT4): Powers online ordering functionality and provides integrated payment support.<\/span><\/li>\n<li><span style=\"color: #000000;\">UEAT: Provides our online ordering platform, enabling customers to place food orders easily.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Marketing &amp; Communications:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">MailChimp: Delivers marketing campaigns and communications via email and automation tools.<\/span><\/li>\n<li><span style=\"color: #000000;\">OpenTable: Manages restaurant reservations; may collect customer contact and payment information.<\/span><\/li>\n<li><span style=\"color: #000000;\">Libro: Manages restaurant reservations; collects customer contact information including email and phone number.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Loyalty and Gift Card Providers:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Paytronix: Facilitates our loyalty rewards programs, allowing customers to earn and redeem points.<\/span><\/li>\n<li><span style=\"color: #000000;\">Data Candy : Provides loyalty program services for brands such as Copper Branch.<\/span><\/li>\n<li><span style=\"color: #000000;\">GiveX(SHIFT4): Offers gift card and stored value solutions across participating restaurants.<\/span><\/li>\n<li><span style=\"color: #000000;\">Mirego : Develops loyalty applications for brands such as Archibald.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Social Media :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Meta (Facebook\/Instagram): Used for customer engagement, communication, and advertising.<\/span><\/li>\n<li><span style=\"color: #000000;\">TikTok: Used for customer engagement and brand awareness through video content.<\/span><\/li>\n<li><span style=\"color: #000000;\">Snapchat: Used for customer engagement and brand awareness through video content.<\/span><\/li>\n<li><span style=\"color: #000000;\">X (Twitter): Used for customer engagement, communication, and advertising.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Operational Tools :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Veloce: Provides sales reporting services to support operational analysis and business insights.<\/span><\/li>\n<li><span style=\"color: #000000;\">MicroAge : May provide IT infrastructure or support services across multiple systems.<\/span><\/li>\n<li><span style=\"color: #000000;\">Pinnacle : May provide IT infrastructure or support services across multiple systems.<\/span><\/li>\n<li><span style=\"color: #000000;\">Captain AI : Supports delivery logistics by assigning drivers through platforms like Uber Direct.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top; background-color: #f2f2f2;\" width=\"209\"><span style=\"color: #000000;\"><strong>Government agencies<\/strong><\/span><\/td>\n<td width=\"415\"><span style=\"color: #000000;\">Exceptionally, we may provide personal information to certain governmental agencies or bodies <u>who do not act on our behalf<\/u>, but who request it under applicable laws.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"toc_Where_We_Process_Your_Information\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24; margin-top: 20px;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">Where We Process Your Information<\/span><\/h2>\n<p><span style=\"color: #000000;\">When you visit one of our websites, your personal information may be processed in various jurisdictions, including the United States where certain of our providers are located. If you are in Quebec, your personal information may be transferred outside of Quebec.<\/span><\/p>\n<h2 id=\"toc_Information_Retention\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">Information Retention<\/span><\/h2>\n<p><span style=\"color: #000000;\">We strive to retain your personal information for the duration necessary to fulfill the purposes for which it was collected, unless retention requirements require a longer retention period.<\/span><\/p>\n<h2 id=\"toc_How_We_Protect_Your_Information\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">How We Protect Your Information<\/span><\/h2>\n<p><span style=\"color: #000000;\">We have implemented appropriate safeguards to protect your personal information. For instance, payment information is encrypted and secured throughout transmission and at rest, and employees and third parties are provided only with personal information on a need-to-know basis. All employees are also subject to confidentiality agreements and undergo annual training on the proper handling of sensitive data.<\/span><\/p>\n<p><span style=\"color: #000000;\">While we maintain reasonable security measures to protect your personal information, no online method of data transmission or electronic storage is entirely risk-free. Should you have any questions or concerns about data security, please don\u2019t hesitate to <a style=\"color: #000000;\" href=\"security@foodtastic.ca\">contact us.<\/a><\/span><\/p>\n<h2 id=\"toc_Your_Rights\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">Your Rights<\/span><\/h2>\n<p><span style=\"color: #000000;\">We aim to maintain information that is accurate and up to date. If your personal information changes (e.g., moving addresses), please notify us of any changes or updates to your information.<\/span><\/p>\n<p><span style=\"color: #000000;\">In certain instances, you may have the right to request:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Access the personal information we hold about you or request a copy of it.<\/span><\/li>\n<li><span style=\"color: #000000;\">Request rectification or deletion of the personal information we hold about you.<\/span><\/li>\n<li><span style=\"color: #000000;\">Withdraw your consent to our use or communication of your personal information. However, we might not be able to provide you our certain functionalities of our website or provide you with our services.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">To exercise your rights, please contact us via the email, mail, or phone information provided below in the \u201cHow to Contact Us\u201d <span style=\"background-color: rgba(0, 0, 0, 0);\">section. We may ask you for identification to ensure that it is you.<\/span><\/span><\/p>\n<h2 id=\"toc_Process_for_Filing_a_Privacy_Complaint\"><span style=\"color: #000000;\">Process for Filing a Privacy Complaint<\/span><\/h2>\n<p><span style=\"color: #000000;\">If you believe there has been an issue with your personal information, including:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Unauthorized collection, use, or disclosure<\/span><\/li>\n<li><span style=\"color: #000000;\">Inadequate data security<\/span><\/li>\n<li><span style=\"color: #000000;\">Refusal to access, correct, or delete your information<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">You may submit a privacy complaint to our Data Privacy Officer.<\/span><\/p>\n<p><span style=\"color: #000000;\"><u>How to file a complaint:<\/u><\/span><\/p>\n<ul style=\"color: #000000;\">\n<li><span style=\"color: #000000;\">Email: found in see the \u201cHow to Contact Us\u201d section of this policy.<\/span><\/li>\n<li><span style=\"color: #000000;\">Include the following details:<\/span><\/li>\n<li style=\"list-style-type: none;\">\n<ul style=\"color: #000000;\">\n<li><span style=\"color: #000000;\"> Specific personal information involved<\/span><\/li>\n<li><span style=\"color: #000000;\">Comprehensive description of the complaint<\/span><\/li>\n<li><span style=\"color: #000000;\">Supporting documentation<\/span><\/li>\n<li><span style=\"color: #000000;\">Your full contact information (name, address, phone number)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">We will collect and use your contact information solely to investigate and resolve your complaint, maintaining our commitment to transparent and responsible data handling.<\/span><\/p>\n<p><span style=\"color: #000000;\">Our Data Privacy Officer will review your complaint and respond in a timely manner, working to address your concerns.<\/span><\/p>\n<h2 id=\"toc_Cookies\" style=\"--fontsize: 24; line-height: 1.2; --minfontsize: 24;\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">Cookies<\/span><\/h2>\n<p><span style=\"color: #000000;\"><b>What Are Cookies?<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Cookies are small pieces of data containing text sent from a website to your computer or mobile device, where they are stored locally. They can uniquely identify your internet browser (like Google Chrome or Apple Safari) or device to help us enhance your user experience and provide additional functionality. They can be used for storing preferences, protecting your data, tracking geolocation, and targeting advertising. We use cookies on our website(s), so please read the following section to understand what cookies are used, how you can manage this, and how to contact us for any questions or complaints.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Why Do We Use Cookies?<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">We use cookies to get a better understanding of how you use our website and interact with content. We may use cookies for remembering your language preferences or not requiring you to sign in every time you visit the website. These cookies may also track your geolocation so that we can offer deals and prices specific to your location. Also, we may use your usage data to provide targeted advertisements on third party websites. A more comprehensive list of cookies and uses are outlined below.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>What Kind of Cookies Are Used?<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Foodtastic uses both first- party and third-party cookies on our website.<\/span><\/p>\n<p><span style=\"color: #000000;\">The first-party cookies used are issued by the Foodtastic domain. They serve many purposes (outlined in the \u201cTypes of Cookies\u201d section below), generally to render basic website functionality, location preferences and more. In addition, third-party cookies belonging to other parties, including business partners and service providers, are used by the website. The cookies (outlined below) are used for advertising, and more. Specifics on these cookies are outlined in the \u201cThird-Party Cookies\u201d section below.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Types of Cookies<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">In general, there are four categories of cookies that Foodtastic uses:<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Strictly Necessary Cookies:<\/b> These cookies are essential to the basic functionality of the website, such as to access secure areas of the site and to log on to your user account. They enable user navigation around the website. This category of cookies cannot be disabled.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Functionality Cookies:<\/b> These cookies help us to tailor the website to provide enhanced features and content based on how you have used the website previously and set up other customization, such as language preferences, remembering usernames, and geolocation. The information tracked by these cookies may be de-identified or anonymous and not used to track your browsing activity on other sites.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Performance Cookies:<\/b> These cookies collect information about how you use our website. The cookies tell us which pages you visit, how often, errors encountered, and how we can improve your experience. These are generally collected for statistical purposes.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Targeting and Advertising Cookies:<\/b> These cookies provide information about user interaction with our content to help us and third parties (including advertisers) deliver relevant advertisements and to measure the effectiveness of advertising campaigns. However, these cookies cannot be easily linked to your user account.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Third-Party Cookies<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Third-party suppliers may be used by the website to improve functionality, target advertisements, and more. Unlike first-party cookies (which belong to Foodtastic), third-party cookies are placed by another party on your device through our website. For example, you may visit a page on the Foodtastic website with an embedded YouTube video. Videos, links, and other content from third parties may contain third-party cookies. They may be used to understand how you use their services and\/or for targeted advertising elsewhere on the internet. Please consult the third-party cookie policy and familiarize yourself with how to manage those cookies.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>How Long Will Cookies Remain?<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">Cookies stay on your device(s) for differing amounts of time, depending on whether it is a \u201cpersistent\u201d or \u201csession\u201d cookie:<\/span><\/p>\n<p><span style=\"color: #000000;\">Persistent cookies: These cookies are used to remember your preferences on the website, to analyze user behavior to establish patterns of usage and preferences, and to improve functionality of the website. They remain on your computer or device until they expire or they are deleted by you. They persist even after you close the browser and restart your computer.<\/span><\/p>\n<p><span style=\"color: #000000;\">Session cookies: These cookies are used to remember your activity during the course of the current website visit. They are temporary and only stay on your computer or device only until you stop the current browsing session.<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>How to Manage Cookie Preferences?<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">As a user, you have the right to reject, or otherwise limit the use of any and all types of cookies used while visiting the Foodtastic website. Provide instructions on rejecting, deleting, and limiting cookie use. Similar instructions must be available from the cookie notification banner\/box accessible on every webpage until accepted and declined.<\/span><\/p>\n<p><span style=\"color: #000000;\">You can also change your cookie preferences by adjusting your browser setting. Be aware most browsers automatically accept cookies, so if you do not want cookies to be used, you may need to proactively delete or block the cookies. However, many cookies are important for the intended use of the website, so rejecting, or limiting the use of cookies may not result in optimal functionality of the website. For more information on cookies and how to manage preferences, please refer to this external resource: https:\/\/www.aboutcookies.org\/how-to-delete-cookies\/<\/span><\/p>\n<h2 id=\"toc_How_To_Contact_Us\" class=\"fusion-responsive-typography-calculated\" data-fusion-font=\"true\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">How To Contact Us<\/span><\/h2>\n<p><span style=\"color: #000000;\">We have appointed a Data Privacy Officer to assist with questions, requests, and complaints regarding this privacy policy and our processing of your personal information. You can contact our Data Privacy Officer via email at <a style=\"color: #000000;\" href=\"mailto:security@foodtastic.ca\">security@foodtastic.ca<\/a>, or mail us at:<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Foodtastic Inc<\/b><\/span><\/p>\n<p><span style=\"color: #000000;\">ATTN: Data Privacy Officer<\/span><\/p>\n<p><span style=\"color: #000000;\">9300 Trans Canada Route,<\/span><\/p>\n<p><span style=\"color: #000000;\">Suite #310<\/span><\/p>\n<p><span style=\"color: #000000;\">Saint-Laurent,<\/span><\/p>\n<p><span style=\"color: #000000;\">Qu\u00e9bec,<\/span><\/p>\n<p><span style=\"color: #000000;\">H4S 1K5<\/span><\/p>\n<h2 id=\"toc_Changes_to_This_Privacy_Policy\" class=\"fusion-responsive-typography-calculated\" data-fusion-font=\"true\" data-fontsize=\"24\" data-lineheight=\"28.8px\"><span style=\"color: #000000;\">Changes to This Privacy Policy<\/span><\/h2>\n<p><span style=\"color: #000000;\"><span style=\"background-color: rgba(0, 0, 0, 0);\">Any changes to this privacy policy can be found on our <\/span><span style=\"background-color: rgba(0, 0, 0, 0);\"><u><a style=\"color: #000000;\" href=\"https:\/\/foodtastic.ca\/privacy-policy\/\">website<\/a><\/u> <\/span><span style=\"background-color: rgba(0, 0, 0, 0);\">and will be effective upon their publication. The policy is current as of the \u201clast update at the top of this page.<\/span><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - O&#039;TACOS<\/title>\n<meta name=\"description\" content=\"Learn how O&#039;Tacos collects, uses, and protects your data in our Privacy Policy. 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